PENTAL have been leaders in the personal care industry for decades. We pride ourselves on our knowledge and expertise and we can guarantee you'll love the results you see!
Want to know if that detergent is safe for the little ones?
Is the grey water after using our range of wool washes safe for your garden?
Are you being kind to the environment?
If you've got a question, we've got the answer - see our FAQ's below to set your mind at ease and ensure you get the most out of your Pental product.
Yes, all soaps are safe for septic systems.
Yes, however the use of water containing soap can cause some problems for the garden, all of which can be rectified if they occur in a number of ways.
All of the above possible problems can be prevented from occurring if the garden is kept well mulched and contains a lot of organic matter, such as compost, manure, etc. I would also advise contacting your local water authority concerning the use of grey water; they will have some valuable advice and tips on safe grey water usage.
Pental does not test any of our products on animals. Dermatological testing is carried out from time-to-time only on human subjects. We DO NOT use animals in any circumstance. From July 2017, any products that have been tested on animals, or which contain ingredients that have been tested on animals, will be prohibited in Australia. This reform will bring Australia’s laws into line with laws in the European Union and in New Zealand. (Note however, existing products won’t be pulled from shelves as the strict laws will apply only to new products).
This is a supply and demand situation. These days, soap is delivered to the supermarkets within three months (green soap) of manufacture so it’s fresher or softer. In earlier times the soap would often be on the shelves for longer and would loose a lot of moisture making the bar hard and more resistant to absorption of water in the home.
Here are some handy and useful tips for those bits of soap.
Previously Pental produced identical personal wash and laundry soap bars under the two brand names of Velvet and Sunlight. Commonly the soaps were known as Sunlight in the Northern states of Australia while the Southern states knew the product as Velvet.
In 2012 we decided to merge the two brands under the Velvet banner to enable us shelf space to launch innovative new products. All new Velvet soap bars released in the Northern states have “Formally Sunlight” visible on the packaging. Remember, the bars of soap inside the box are still the same as they once were.
No they do not contain optical brighteners
We recently changed the Softly Lid. The decision was made to change the bottle dueto economies of scale and the cost to re-order the older style pour- bottles. We decided to opt for the current bottle and therefore leave the retail price the same rather than adding a significant price increase to cover the new cost of the specialty pour bottle product. As an Australian based manufacturer these decisions have to be made from time to time to remain competitive in the market place and, as this is the same bottle we use across the Huggie and Martha Gardener Wool Mix ranges, we are confident in its performance. Though we understand, it is a little different to what you have been used to with the traditional Softly bottle.
Yes, these products have a 2 year shelf life. Please dispose of the products once expired.
Yes, all our fabric softeners are made with biodegradable active ingredients.
No, the Lux Flakes product is a pure soap which makes froth/bubbles which is not suitable for front loader washing machines.
Yes, all our fabric softeners are safe for septic systems.
Yes, all our liquid washing detergents are biodegradable.
Yes, all our liquid washing detergents are safe for septic systems.
No, the washing water is what is known as black water and will damage the plants/lawns.
Yes, but it must be alternated and used every other day (grey water today tap water tomorrow).
Sprinkle dishwasher detergent on a wet sponge and scrub.
No, dishwashing water is considered to be black water, because it contains high concentrations of food residues, micro-organisms and chemicals. Dish washing water should be disposed of into the sewer.
No, the bubbles are only for aesthetic purposes.
Sodium Hypochlorite is the main ingredient in laundry bleach. It is prepared by reacting dilute caustic soda solution with liquid or gaseous chlorine, accompanied by cooling.
Store bleach in a cool, dark place, out of reach of children & well below 25 C.When in-store, always check the lid is secure before placing in trolley and at home- always replace the lid securely
Yes it does. Bleach is one of those household chemicals that lose its activity over time. It doesn’t matter whether or not the bleach container has been opened or not. Temperature is the primary factor affecting how long bleach remains active. If stored in a cool dark place White King’s range of bleached aims to maintain a 4% hypochlorite concentration for 12 months. Be aware that due to the corrosive nature of bleach, Pental advise to discard out of date bleach in an effort to avoid potential bottle leaks. This can be done by pouring the remaining bleach down the toilet and recycling the bottle.
Bleach is highly corrosive; it can eat thru almost anything, that is why it is so effective! But because we are all so used it being part of the household cleaning arsenal, the hazards it may cause and the care it demands are often unwittingly overlooked. Once your bleach is past the use-by date the formula may start to break down, the active ingredients settle at the bottom while the water remains at the top- and this is when it can start eating into the inner membrane of the bottle and then through the plastic itself. Worthy of note is that ALL HOUSEHOLD cleaning products including detergents, fabric softeners, stain removers etc. have a shelf life of 18 months at most usually, so anything older must always be disposed of.
Yes, Do not use on silk, wool, leather, viscose, rayon, tencil, or drip dry fabrics
Bleach is alkaline; therefore it reacts with acids such as urine stains or fruit juices. For these types off stains do not use bleach. Instead mix one tablespoon of dish washing liquid with two cups of cold water in a small bowl, dip a clean white cloth into the solution and apply directly on the stain. Using a dry cloth (with no solution), gently blot the affected area until it’s dry then wash as normal.
Bleach is corrosive as well as being a very strong oxidiser. Bleach will cause almost any metal to oxidise and can ever eat away at stainless steel, so it is vitally important that if you must treat metals with bleach that you wipe down the surfaces with water or ethanol afterwards. For delicate metal instruments, consider avoiding bleach altogether and using a different kind of disinfectant, such as ethanol.
The potential for damage depends up the dilution rate and the care taken before, during, and after the job. If the plants are misted beforehand, and then rinsed carefully right afterwards, you shouldn’t experience much of a problem.Another point to consider is damage that might be done internallyto any plants when using bleach so consider the soil moisture level when the pressure washing is done. The drier the soil, the more likely that the bleach may do damage internally to the plant if it is absorbed into the root system. The wetter the soil, the less likely any damage will be done since the bleach can be diluted by the soil moisture before any may be taken up by the plant.
Firelighters have changed significantly from the days when they came in foil trays as large cubes. Today’s variants are far superior in quality, concentration and performance. Although all our fire lighter ranges at Pental are significantly smaller in cube size, they are far stronger, less smelly, safer, kerosene free and require less excess packaging.
Remember to twist package before opening to separate the cubes.
This is a bleach free product but very powerful stain remover.
The products (powder and liquid), contain optical brighteners not suitable on all fabrics - refer to manufacturer’s instructions on garment before using and always follow the on pack directions
ALWAYS do a patch test first with new clothing items and never use on new/unwashed fabric
Yes however never use with fabric softeners or bleach products.
Yes, please dispose of the product and replace after 18 months